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  1. CBA Live Assist Help Center
  2. Customer Bulletin

Customer Bulletin

Product Announcements

  • General Availability Announcement FCSDK 3.3.12
  • General Availability Announcement Live Assist 1.64.2 & 2.0.0
  • General Availability Announcement FCSDK 3.3.12 & 4.0.4
  • Soon available features and bug fixes ( Released June 30, 2020)
  • CaféX Fusion Palettes Discontinuation Notice
  • General Availability Announcement FCSDK 3.1.3 & Live Assist 1.40.2
See all 8 articles

Release Notes

  • Live Assist 1.37.0
  • Fusion Client SDK 3.1.0
  • Live Assist 1.2.15
  • Fusion Client SDK 2.1.21

Critical Issues

  • Emergency patch for Chrome 86 (updated)
  • CaféX Critical Issue Bulletin 013 - Vulnerability in Supervisor Assist and Chime OVAs
  • CaféX Critical Issue Bulletin 012 - Live Assist incompatibility with Chrome 60, affects voice & video calls started with Live Assist
  • CaféX Critical Issue Bulletin 011 - Co-Browse not working with Safari 10.1
  • CaféX Critical Issue Bulletin 010 - Inbound calls may fail with Chrome 57.
  • CaféX Critical Issue Bulletin 009 - No media to Chrome 53 for inbound calls with high round trip times (RTT).
See all 14 articles

CafeX Customer Advisory

  • Meltdown and Spectre Vulnerabilities
  • jackson-databind deserialisation vulnerability - cve-2017-7525 and cve-2017-15095
  • Redhat openssh vulnerability in EL6 - CVE-2016-6210 openssh
  • The GHOST Vulnerability - CVE-2015-0235
  • Poodlebleed SSL V3.0 Vulnerability - CVE-2014-3566
  • MS17-010, Ransomware WannaCry
See all 11 articles
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