Using Fiddler to capture HTTPS traffic

To record network traffic between your client and our servers.

Start the recording a few seconds before you start the replication of the issue. Stop the recording a few seconds after completing the replication.

The following steps will guide you through the procedure:

1. Download Fiddler from the following location:
   http://www.telerik.com/download/fiddler/fiddler4
2. Install Fiddler:
   http://docs.telerik.com/fiddler/Configure-Fiddler/Tasks/InstallFiddler - Follow only the first 2 steps in this article.
3. Enable Decrypt HTTPS traffic:
   http://docs.telerik.com/fiddler/Configure-Fiddler/Tasks/DecryptHTTPS
4. Allow fiddler's certificate if a message pops up:
   http://docs.telerik.com/fiddler/Configure-Fiddler/Tasks/TrustFiddlerRootCert/li>
5. Start capturing the network traffic:
   http://docs.telerik.com/fiddler/Observe-Traffic/Tasks/CaptureWebTraffic
6. Replicate the issue while capturing the network traffic.
7. Once you have finished replicating the issue - save the network traffic logs:
   http://docs.telerik.com/fiddler/Save-And-Load-Traffic/Tasks/CreateSAZ
8. Send the logs to Live Person.