Cisco Endpoints with Trials – CBA Live Assist Help Center

Introduction

The easiest way to get a Cisco endpoint working with trials is to create a DNS entry for trials which resolves to it's IP:

registrar.trial.cafex.com 192.168.1.10

Then you set the device to use registrar.trial.cafex.com as it's proxy. If you cannot add a DNS entry the below is a way to get it working with IP.

Cisco CIUS & DX650

1. You need a TFTP server to host the SEP<CIUS/DX650-MAC>.XML

2. On the CIUS do Settings --> Wireless & networks --> TFTP server enter IP.

3. Edit the SEP<CIUS-MAC>.XML and change the callManager & processNodeName values to point to the IP of your trials environment.

4. Then the Media Broker Properties needed to be updated to increase the bandwidth setting, <path-to-trials>/fusion_media_broker/proxy.propeties:

# Video bandwidth property - if not set will not add limit to SDP
bandwidth.video = 5120000

5. Then ban the following codecs via https://<Trials_IP>:8443/web_plugin_framework/webcontroller --> General Administration

iLBC

G729

ISAC

6. Set your Trials to use IP - Edit <path-to-trials>/FAS/trialenv.properties

trialenv.properties file
registrar.domain <IP_OF_TRIALS>
registrar.external false

7. Restart Trials

8. Place calls, in order to make calls to the CIUS we need to use the old test app:

http://<IP_OF_TRIALS>:8080/fusionweb/test/?address=9998 from here call sip:67890@<IP_OF_TRIALS>

Cisco EX60/90

Configuration -> Administrator -> SIP:

1. URI: 3000@registrar.trial.cafex.com

2. Proxy Type: Standard

3. Proxy Discovery: Manual

4. Proxy Address: The IP address of your trial environment