CBA Version Numbers in Logs

CBA Support

Endpoint Versions

Inside the Application Server traffic.log:

grep -iR “Processing SDP offer for browser/call” traffic.log

22:16:11,300 INFO  Outbound Call Complete | Start Time: 2017-02-21 22:15:41, End Time: 2017-02-21 22:16:11, Source:[sip:assist-xG8xCxPlqZ01ysFfHxKRsjlMA@usausdemcwg001a.dem.tthcslabs.com, 192.168.30.2, * Firefox/51.0 *], Destination:[sip:5120000325@10.38.243.133], End Reason:[BROWSER_TIMEDOUT]

 

Inside the Media Broker sdp.log

grep -iR “Processing SDP offer for browser/call” sdp.log

2017-02-20 10:37:58,123 [New I/O worker #2] DEBUG com.alicecallsbob.porth.rtp.proxy.sdp.impl.SdpHandlerImpl [] - Processing SDP offer for browser/call 192.168.30.84/52d2ea4b-1a2c-44f4-9f91-1b9fa634bc9d:6:gateway_gateway$BG-45c22843-3575-4746-8ce3-63072038557c destined for sip endpoint using streamIDs {{97b26601-2a3a-4d7b-8e42-2a796b5152d2} {b953c9a7-05c7-4c0d-9b66-9dcaef46c045}=main} with endpoint capabilities EndpointCapabilities [requiresTrickleIce=true, supportsBundle=true, supportsRenegotiation=false, availableTransportTypes=[WEBRTC_UDP], clientName=Firefox, clientVersion=51, userAgent="Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0"]:

 

Mobile Devices

iOS Console Logs

iOS console logs contain the iOS version, LA version and FCSDK version in use in the following lines

Live Assist Version

2016-10-04 13:58:21.736 CordovaCitiLiveAssist[177:3130] Setting the SDK version in user settings to 1.35.0

iOS version

2016-10-04 13:58:21.764 CordovaCitiLiveAssist[177:3130] iOS version is 9.3.5

FCSDK Version

2016-10-04 13:58:22.414 CordovaCitiLiveAssist[177:3130] ACB client SDK version: 3.0.5

 

iOS Crash Reports

iOS crash reports contain information on the device, model and iOS version in the following lines

Hardware Model:      iPad2,2

OS Version:          iOS 9.3.5 (13G36)

 

Android Console Logs

TBC

Android Crash Reports

TBC